How can we help you?

Search our help articles or browse by category below.

New to Porter?

Follow the setup guide to get your visitor management system running in minutes.

Set up your account, create locations, and check in your first visitor

Configure your visitor check-in kiosk on any device

Track, search, and manage all your visitors

Set up email, SMS, Slack, and Teams notifications

Manage contractor compliance, documents, and approvals

Understand your visitor data with charts and reports

Set up and customise visitor badge printing

Emergency roll call and evacuation procedures

Integrate Porter with your existing systems

Manage your subscription, invoices, and payments

Data retention, erasure, and compliance features

Common issues, solutions, and FAQs